Frequently Asked Questions




How old can my vehicle be?
Generally vehicles must be newer than 1992 but we can look at using older vehicles if a current valuation is obtained.

How long does it take to process an application?
Once we have all of the required information, we can have an answer for you in around an hour for unsecured loans or those secured by vehicles. Loans secured using homes can take slightly longer due to having to wait for a title search on the property.

What if I don't own a vehicle or home?
If you have a proven credit, employment and residential history, you may qualify for an unsecured loan. Alternatively, we can use security provided by a friend or family member using them as a co-borrower or guarantor.

What information do I need if I use a vehicle as security?
Along with your personal details we need the vehicle's year, make, model and registration (licence plate) number.

What information do I need if I use a home as security?
Along with the personal details of all people on the title of the property, we need the Government Valuation (this can be found on your rates notice) and the current balance of all mortgages against the property. If you have has a Registered Valuation or Market Appraisal done within the last six months, we may be able to use this instead of the Government Valuation.

How much can I borrow?
The amount we can lend largely depends on the security you have provided (if any), your income and expense details and your credit history. If you don't have the best credit, income or security, don't feel disheartened - you may be pleasantly surprised at just what we can do for you.

What rates and terms do you offer?
One of the advantages of dealing with Active Finance is because we deal with a number of lenders, we can customise your loan with what best suits you. Secured, unsecured, interest only, short term, long term, payments made in conjunction with your pay... whatever your needs we always try to meet them.

What do I do if I have applied but have additional questions?
If you are worried or have any questions throughout the application process just give us a call. To find your nearest branch, click here or phone 0800 LEND CASH.

What do I do once my loan is approved?
One of our representatives will arrange a time and place that is convenient to you (and your co-borrower or guarantor) to explain and sign the loan contract.

Do I need to have insurance on the security?
As a general rule, any loan application over $2,000 will need insurance. We will advise you if you need insurance when we make a time to visit you.